SemAgent isn't just a website chatbot. It lives inside your organization and trains each department — HR, Legal, Finance, Operations — on its own documents, systems and processes. An employee asks a question; the answer comes back in seconds, with its source. Departments stop being a live search engine and get back to real work.
When an employee needs the leave policy, a supplier needs payment terms, or a customer needs the return process, the answer is scattered — in a spreadsheet, an email, someone's head. Every repeat question lands as email load on a department. The result: slower work, burned-out experts, inconsistent answers.
Each department is trained on its own knowledge and sees only the data it's authorized for. Expert assistants running side by side in one organization, isolated from each other.
Leave, benefits, payroll, hiring and company policy — answered from the handbook and current procedures. New-hire onboarding runs itself.
Expenses, procurement, approval steps and exceptions live in different systems. The assistant consolidates policy, approval chain and exceptions into one answer.
Contract templates, privacy and compliance policies, past decisions. The assistant checks a clause against company policy and flags missing protections or risky language.
It understands internal docs, past tickets and setup guides. It grasps what the user actually means, offers step-by-step fixes, and routes to the right team when it can't resolve.
SOPs, machine manuals, quality procedures and shift instructions. The floor team gets an instant, correct-procedure answer to "what do I do with this error?"
Product specs, price lists, competitive comparisons and proposal templates. The rep finds the right fact mid-call; marketing keeps the message consistent.
Product docs, FAQs, return/exchange policies and past resolutions. It answers your team, and you can open it to customers too.
The assistant never makes things up; it speaks only from your sources and shows its source on every answer. Upload your documents or connect your systems — as knowledge updates, answers update too.
PDF, Word, slides, internal wiki, forum and site content — all in one searchable knowledge base.
Content from Google Workspace, Notion and your databases flows into the knowledge base.
The rule: it answers only from loaded knowledge and shows which document each answer came from.
Source documents are re-crawled on a schedule; when a policy changes, answers change too.
Open the same knowledge base to three audiences, each at its own access level:
Full access, including internal procedures and sensitive policy.
Orders, payment terms, technical docs — only the area opened to them.
Product, returns, usage — self-serve support from public knowledge.
Each audience sees only what it's authorized for. Department load eases before it ever spills into external channels.
names the document it came from, right underneath
each department sees only the folders it may open
models trained on your data
response time replacing the "where was it written?" hunt
These are product behaviours, not projected returns. We publish no measured outcome figures for internal use yet; the day we measure them, they go here with their source.
The Enterprise plan is built for multi-department organizations: a custom credit package, RBAC, priority support and tailored integration. Let's start with a demo — see it live on your own data.