Customers

Real stores,
real workload handed off

We run SemAgent on our own brands and our customers' every day. Here's the answer to the question that matters: does it actually work?

CASE STUDY · E-COMMERCE

Tonmode handed two-thirds of support messages to the widget

A made-to-order t-shirt brand where "where is my order?" filled the inbox. The widget now answers live from Shopify; the agent delivers a morning ops briefing.

Resolved without a human~64%
First response timehours → instant
Weekly reporting effort~2 h → 0
E-COMMERCE · TÜRKİYE

Semluno Concepts

Turkish decor & concept store. The widget answers shipping, returns and product questions from a Turkish knowledge base; campaign spikes scale without extra support load.

"On campaign days messages triple; without the widget we couldn't keep up." — Founder, Semluno Concepts

SAAS · AI DESIGN

PallFlow

An AI design studio that turns a prompt into a print-ready product catalog. Docs and FAQs live in a SemAgent knowledge base; the widget fields onboarding questions so the team ships product.

"When a user asks 'how do I publish?', the answer comes from our docs — with the source." — Founder, PallFlow

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