Solution

Hand off the routine.
Keep humans for the real cases.

Most of your inbox is already answered somewhere on your site. The widget delivers that answer instantly, with its source; what it can't solve it summarizes and escalates to your team.

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The same question, 100th time

Shipping, returns, opening hours… team time burns on copy-paste replies.

First response takes hours

Waiting customers send second messages; the queue feeds itself. Overnight messages ferment into morning anger.

Bot fear is justified

A hallucinating bot increases support load. Automation without grounding is a risk.

How

In 3 steps

Build the knowledge base

Crawl your site, upload FAQ/policy docs — the widget is live in 5 minutes.

Define escalation

Damage, payment, anger signals → to a human with a conversation summary.

Measure and improve

Unanswered questions surface in the panel; add them to the KB and the resolution rate climbs.

"On campaign days messages triple; without the widget we couldn't keep up."

Founder — Semluno Concepts

FAQ

On your mind

Won't wrong answers hurt the brand?
That's exactly why strict-KB grounding exists: the widget answers only from your content, cites the source, and says "I don't know" instead of guessing.
Does it clash with our support tool?
No — the widget is the front layer. Unresolved conversations escalate with a summary and priority tag.
Does it work in Turkish?
SemAgent is Turkish-first and replies in the customer's language.

Go live this week.

Try it free for 7 days — set it up today, see your own numbers.

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