Pricing

Start free.
Pay as you grow.

Try Starter or Pro free for 7 days — card required, billed automatically when the trial ends, cancel anytime. All plans have hard caps — no surprise bills, ever.

Starter

For small teams

$16/mo · billed yearly
$19/mo on the monthly plan
  • 1,500 credits / month
  • 300 pages crawled
  • 2 users · 2 GB storage
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7-day free trial · card required
Yearly total $190
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Pro

For growing businesses

$41/mo · billed yearly
$49/mo on the monthly plan
  • 4,000 credits / month
  • 500 pages crawled
  • 3 users · 6 GB storage
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7-day free trial · card required
Yearly total $490

Enterprise

Enterprise limits

Custom
  • 50,000+ credits / month
  • 10,000+ pages crawled
  • 10+ users · 12 GB storage
Contact sales
Explore the enterprise solution →
Which plan is right for me?
1 chat ≈ 1 credit

A customer asks a question and the widget answers — that's ~1 credit. For a site getting ~100 questions a day, Pro (4,000 credits/mo) is plenty.

Crawling is counted separately

Crawling pages costs no credits. You crawl up to your plan's page allowance; credits go to conversations only. Pages are crawled once at setup, then only when they change.

One balance, no surprises

All conversation usage draws from a single credit balance. The dashboard shows it in real time; when credits run out it stops, so your bill never balloons.

E-commerce

E-commerce isn't an add-on — it's in every plan

Connect your Shopify store and let the widget handle order tracking, product recommendations and live stock lookups. E-commerce chat mode is available on all plans; live order & stock actions are included on Pro and above. WooCommerce also connects via Consumer Key/Secret; Ticimax is planned.

Shopify integration

Product, order and stock data straight from your store — live and real-time.

Order & stock actions

"Where is my order?", "Is this in stock?" — the widget answers and guides. Pro and above.

One credit, one bill

E-commerce usage draws from your plan's credits — no separate package or invoice.

If you connect your store with the SemAgent app from the Shopify App Store, you pay through Shopify: you choose your package on Shopify's plan page, the charges go on your Shopify bill and no card is asked for at sign-up. Shopify packages: Pop-up (free), Boutique ($19/mo or $190/yr), Showroom ($49/mo or $490/yr), Flagship ($149/mo or $1,490/yr); paid packages come with a 14-day free trial. What each package includes →

Full comparison

See the plans side by side

StarterPro Enterprise
Usage
Credits (all usage, one balance)1,500 / mo4,000 / mo50,000+ / mo
Chat answer (credits)111
Page crawl (no credits)30050010,000+
Automatic FAQ generation2005001,000
Team & storage
Users2310+
Storage2 GB6 GB12 GB
Role-based access (RBAC)—
Support & Store Assistant
Answers only from your knowledge base, with sources
Sitemap + forum crawl (5 engines)
Persona & brand customization
E-commerce chat mode (Shopify)
Live order & stock actions—
Security & support
Data kept per company + encrypted storage
GDPR/KVKK panel (view/delete)
Priority support— + custom onboarding
Pricing FAQ

We don't like bill surprises either

What happens when I hit my limit?
Limits are hard caps: new requests pause, and no overage is ever charged automatically. Upgrade whenever you like; your customers see a graceful redirect message, never an error screen.
What exactly is a "credit"?
Everything you do draws from one credit balance. A chat answer ≈ 1 credit. A page crawl costs no credits: it draws on your plan's page allowance instead. Your usage panel shows the balance in real time — when it runs out, usage pauses; your bill never balloons.
What do I actually save by paying yearly?
You use 12 months and pay for 10 — 2 months free (about 17% off). Example: Pro yearly at $490 works out to ~$41/mo (versus $49/mo on the monthly plan).
Can I cancel anytime?
Yes. Cancel whenever you like; service runs to the end of the billing period. After cancellation your data is kept for a reasonable time and you can export it.
What happens when my trial ends?
The 7-day free trial on Starter and Pro requires a card; when the trial ends, the plan you chose is billed automatically. If it's not for you, cancel anytime during the trial and you pay nothing. For Enterprise, you talk to sales.
Which plan should I get for my e-commerce site?
On the plans bought on the website there's no separate e-commerce plan — e-commerce chat mode is available on every plan; live order and stock actions are included on Pro and above. You connect WooCommerce after signup under Settings → E-commerce (Ticimax is planned), and usage draws from your plan's credits. On Shopify, you install the SemAgent app from the Shopify App Store instead: you choose your package (Pop-up free; Boutique, Showroom, Flagship) on Shopify and the charges go on your Shopify bill.
What about enterprise needs (custom limits, custom onboarding)?
On Enterprise we set the limits to your needs; priority support and guided onboarding are included. Contact us — we reply the same day.

Try Starter or Pro free for 7 days.

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