Features

The full feature catalog

Not marketing copy — an inventory: every capability in both products and what it buys you. Every row you want to go deeper on has a detail page.

RAG Widget ↓ AI Agent ↓
Part A · RAG Widget

Knowledge base & crawl

FeatureWhat it buys youDetail
Sitemap BFS crawlYou hand over your site address; pages are discovered and indexed automatically — you never move content by hand.KB guide
5 forum enginesphpBB, inSided, Discourse, XenForo and vBulletin are detected automatically; the "answered threads only" filter keeps quality high.KB guide
Stealth crawlYour own bot-protected pages (behind Cloudflare, for example) are crawled too — with a real browser fingerprint.
Checkpoint / resumeAn interrupted long crawl picks up where it stopped; it never starts over.
Crawl reason logWhy each page was fetched or skipped is on record — "why wasn't this indexed?" always has an answer.
File uploadPDF, Word and text files go straight into the knowledge base.
Scheduled re-crawlAs your content changes, the knowledge base refreshes itself automatically.

Answer quality

FeatureWhat it buys youDetail
Smart chunking + boilerplate filterContent is split into meaningful sections and template text like menus and footers is stripped out — answers come back clean.
Hybrid searchKeyword and semantic (vector) search together: it finds "shipping" and "delivery time" alike.
Strict-KB groundingThe widget answers only from your knowledge base and shows its source; when it doesn't know, it doesn't invent.Product page
Auto-FAQ generatorReady question-answer pairs are extracted automatically for common questions — and stay editable.
Answer test laneRun sample questions before you go live and see the quality of both the answer and its sources.
Unanswered-question reportReal questions the widget couldn't answer pile up in the panel — the roadmap for your knowledge base.

Widget & integration

FeatureWhat it buys youDetail
One-line embedwidget.js + your tenant ID — live in 5 minutes.Quickstart
Persona & appearanceAssistant name, tone, color and welcome message match your brand; you pick how off-KB questions are handled.
Pre-chat formAsk for name/email/phone if you want; on escalation it goes to your human team.API
Conversation history & CSATThe chat survives a page refresh; a satisfaction score is collected when the conversation ends.
Widget Chat APIIf you want to build your own interface (mobile, custom UI), the same API is right there.API Reference
Multilingual answersThe widget replies in the language the customer writes in; Turkish is the primary test language.

E-commerce

FeatureWhat it buys youDetail
Shopify live dataReal-time answers to product/stock/order/shipping questions: search_products, search_orders, get_order_detail, search_customers.Integrations
Smart escalationOn damage, payment or anger signals, hand off to a human with a conversation summary and a priority tag.
Webhook triggersEvents like a new order fire the agent instantly — no polling.
WooCommerce · TicimaxWooCommerce is available (connect via Consumer Key/Secret); the Ticimax adapter is in development.Changelog
Part B · AI Agent

Toolset (50+ tools)

FeatureWhat it buys youDetail
T1 · Preparation (16 tools)kb_search · web_research · url_fetch · drive_read · calendar_list_events · data_aggregate · doc/pptx/xlsx/image_generate · email_draft · schedule_task/list/cancel · social_read · reddit_read · apify_run · recall_history · memory_save/delete · list_artifactsSide-effect-free, runs freely
T2 · Action (write/send)email_send · gmail_read/search/forward/delete · gmail_attachments · calendar_create/delete_event · drive_upload · http_request · db_query · shopify_query/mutation · whatsapp_send · whatsapp_qr_send · sms_send · call_make · social_post/channels · delegate_taskApproval according to risk
Document reading + OCRText is extracted from email attachments and Drive files: PDF, Word, Excel, CSV — OCR kicks in on scanned (image-based) PDFs. Extracted text counts as external content and passes through the security quarantine; raw file bytes never reach the model.gmail_attachments · drive_read
Saving a generated file to DriveAn Excel/Word/deck the agent generated doesn't have to stay in the chat: it is saved straight into a folder on Google Drive — missing folders are created, and the upload requires approval. The limit: the one-click Drive connection runs on the drive.file scope, so the agent reaches only the files and folders it created itself.xlsx_generate · doc_generate · pptx_generate → drive_upload
Multiple accounts per serviceConnect several accounts to one connector; each gets a nickname ("Main Account"), can be enabled or disabled on its own, and one can be the default — you just say "list them using the Main Account account". When several are enabled and you didn't say which, the agent doesn't pick at random, it asks. Email (SMTP) · Gmail · Drive read/upload · Shopify Admin.Connector guide
MCP extensionAdd your own MCP server; its tools are discovered automatically and pass through the same policy engine.Detail

Security & control

FeatureWhat it buys youDetail
Policy engineEvery tool call is evaluated before it runs: capability gate → allow-list → risk class → approval threshold. Enforced at code level; prompt injection cannot get past it.Trust Center
4 autonomy levelsSupervised → Low trust → High trust → Autonomous; "never silent" actions need approval at every level.Guide
Allow-listsEmail domains, HTTP/egress destinations, database targets — nothing outside the list is reachable.
Quarantine"Untrusted" content from the web goes through a separate layer before it ever reaches the planner.
Encrypted vaultAPI keys and credentials are stored with Fernet; they never reach the LLM and are masked in logs.
Idempotency + resumeThe same action never runs twice by accident; a multi-step task continues where it left off.
Anti-confabulationWhen a tool returns empty or fails, the agent doesn't invent a reason — it reports it with a diagnostic note.

Memory & learning

FeatureWhat it buys youDetail
User profileYour preferences and the way you work are learned from conversations (consent-based).Detail
Episodic memoryDaily/weekly summaries + recall_history: it remembers "the job from last week".
Procedural rulesCorrect something twice and it turns into a permanent rule; managed from the panel.
Skill distillationSuccessful tasks turn into playbooks; similar work lands closer to the mark every time.Detail
GDPR / KVKK panelEverything the agent has learned is visible and deleted with one click.GDPR / KVKK

Proactivity & channels

FeatureWhat it buys youDetail
Natural-language scheduling"Every morning at 8…" — hourly to weekly recurring, or one-off; managed from chat. On autonomous tasks a bounded set of tools runs without approval (email only to you and to the recipients you named).Detail
Event triggersShopify webhooks are handled instantly; KB refreshes and connector alerts are triggers too.
Morning briefingIn your time zone: calendar + follow-ups + commitments, delivered to email or WhatsApp.
Two-way WhatsAppGive the agent a task from WhatsApp and get the result back there.
Voice"Hey SemAgent" — live conversation (Enterprise & E-commerce Pro+).Detail
DelegationBig jobs are split across sub-agents (delegate_task); long runs send progress updates along the way.
Expertise templatesReady, curated knowledge packs — Social Media Management: 6,000+ official documents.Detail
Usage dashboardReal-time consumption; limits are hard caps — no surprise bills.Pricing

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