Mail sent to your support address shows up in Conversations; your team replies from there and the reply goes out from your own domain.
Replies go out from your own address, such as [email protected]. You can connect Gmail (IMAP+SMTP) or plain SMTP.
Incoming attachments pass a virus scan and can be downloaded once they come back clean. You can send files from the panel too.
If you want it, the assistant drafts a reply to the incoming mail; the decision to send is always your team's.
Give your URL and your assistant starts answering from your knowledge base.
Start free