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    <title>A zero, or no data? Five rules for honest measurement</title>
    <link>https://www.semagent.ai/en/blog/panelde-durust-olcum/</link>
    <guid>https://www.semagent.ai/en/blog/panelde-durust-olcum/</guid>
    <pubDate>Fri, 04 Sep 2026 09:00:00 +0300</pubDate>
    <description>“0% satisfaction” in a panel does not mean your customers are unhappy — it may mean nobody voted. Zero denominators, coverage, measurement windows and what an empty list means.</description>
  </item>
  <item>
    <title>How to prevent AI chatbot hallucination: a strict-KB grounding guide</title>
    <link>https://www.semagent.ai/en/blog/ai-chatbot-halusinasyonu-onleme/</link>
    <guid>https://www.semagent.ai/en/blog/ai-chatbot-halusinasyonu-onleme/</guid>
    <pubDate>Wed, 08 Jul 2026 09:00:00 +0300</pubDate>
    <description>Don't let your chatbot tell a customer about a return policy that doesn't exist: why hallucination happens, why RAG alone isn't enough, and how strict-KB grounding works.</description>
  </item>
  <item>
    <title>Case study: automating ~64% of support messages in made-to-order e-commerce</title>
    <link>https://www.semagent.ai/en/blog/tonmode-vaka-destek-otomasyonu/</link>
    <guid>https://www.semagent.ai/en/blog/tonmode-vaka-destek-otomasyonu/</guid>
    <pubDate>Wed, 08 Jul 2026 09:00:00 +0300</pubDate>
    <description>Tonmode handed its "where is my order?" traffic to a Shopify-connected widget: instant first response, zero weekly reporting effort. Here's how they set it up.</description>
  </item>
  <item>
    <title>How much should you trust an AI agent? A 4-level autonomy model</title>
    <link>https://www.semagent.ai/en/blog/ai-ajani-otonomi-seviyeleri/</link>
    <guid>https://www.semagent.ai/en/blog/ai-ajani-otonomi-seviyeleri/</guid>
    <pubDate>Wed, 08 Jul 2026 09:00:00 +0300</pubDate>
    <description>Fear of autonomous agents is fair — but the answer isn't to distrust them, it's to layer the trust, action by action. A practical 4-level model with risk classes, allow-lists and "never silent" actions.</description>
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